Within mainland UK our minimum carriage-paid invoice value is £350 + VAT, deliveries below this value may incur a carriage charge. The minimum carriage paid invoice value for Ireland is £500.

Customers must have good access and we must be able to get a large vehicle close to the delivery point.  Our Drivers are unaccompanied and, in the case of larger pieces of furniture, will only be responsible for furniture to the back of our vehicle, but our Driver if asked and at their discretion will give assistance with unloading to a suitable unloading bay.  Under no circumstances will our Drivers be held responsible for any furniture once it has left our vehicle.  Drivers cannot leave vehicles unattended, so please do not expect them to take items to upstairs storerooms, cellars etc.

Our delivery vehicles operate on multi-drop deliveries, so unfortunately it is not possible to state an exact delivery time, but we can usually inform you of the day and whether morning or afternoon.  All Drivers have mobile phones and are usually in contact with Head Office, so we can usually give you up to date information, whilst the vehicle is on-route.

It will not be possible to make deliveries if closing days coincide with our route planning.